![]() ![]() Go to the Send/Receive tab and click ‘Send/Receive all Folders’ to force an IMAP synchronization. Go to the IMAP Folders dialog and UNcheck the option ‘When displaying hierarchy in Outlook, how only subscribed folders.’ We’ve not been able to test these (because we can’t replicate the bug on any of our test machines). Here’s a summary of things to try if the above patch doesn’t help. There are various fixes published on the web which were written before Microsoft quietly released the patch for the original patch. IMAP is a rival to their own ActiveSync service which they would much prefer you use, because Microsoft makes money out of licensing that technology to other companies. Microsoft officially supports IMAP in Outlook but it’s always been a low priority. We’d be interested to hear from readers who’ve tried this. If you dig deep down on KB2837618 you’ll find downloads that apparently fix the problem (under the ‘Known Issues’ heading. The buggy patches are still being pushed out to unsuspecting customers but a fix was posted a whole month later. You won’t find a Knowledge Base article detailing the problem, despite having been reported many, many times. It’s happened again … Microsoft releases updates for Outlook which break the important IMAP feature that many people rely upon.Īfter installing some of the November 2014 updates, some Outlook users find their IMAP or Exchange Server connections stop synchronizing.Īnd Microsoft’s response has been typical – almost complete silence. ![]()
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